Shipping Info.

  • All items ship from the USA.

  • International shipping is not available at the moment. We are working on it.

  • Orders are sent via USPS (United States Postal Service).

  • Shipping fees are based on the weight of your order. 

  • Tracking info will be emailed to you within 72hrs of purchase. 

  • We guarantee delivery within 5-9 business days. 

  • In the event that your order is delivered late by USPS, we will refund your shipping fee. 

  • Please allow up to 48hrs for order processing.

  • In the event that your order is lost during transit and does not make it to you, you will be presented with 2 options:

  1. Replacement order sent out + an OBB electronic gift card.​

  2. Full Refund

  • If USPS marks this item delivered but you never received the item, an investigation will be opened and customer support will​ offer you options to resolve this.

Returns 

  • All products on OBobbyBehave.com are final sale.

  • In the event that you receive a damaged or defective item, we will gladly ship out a replacement order free of charge. (You may be asked to provide a photo of the damaged item or to ship the item back to us before the replacement is sent.)

  • If you receive the wrong item by mistake we will gladly ship out a replacement order free of charge. (You may be asked to ship the incorrect item back or provide photo evidence.) 

  • If you need to ship an item back due to an error on our part, we will refund your original shipping fee and offer you a complimentary OBB gift card.

  • All returns/exchange inquiries must be submitted via email within 10 days of delivery. help@obobbybehave.com

Exchanges

  • Although all items are final sale, our customer service team will always try their best to reach a solution that leaves you pleased with your experience, even if that means we may have to break our own rules.  

  • All returns/exchange inquiries must be submitted via email within 10 days of delivery. help@obobbybehave.com

Customer Support

  • Customer service can be reached 24/7 the following ways:

  1. email us at help@obobbybehave

  2. Submit a "contact us" form, which can be found at the bottom of every page on OBobbyBehave.com

  3. Start a live chat session using the "let's chat" icon at the bottom of every screen on OBobbyBehave.com

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